Privacy and Cookie Policy

Data Controller: SC Vitus Har Trade SRL (Vitus Guesthouse)
Registered Office: Vlăhița, 34 Ady Endre Street, Harghita County, Romania, 535800
Tax Identification Number (CUI): RO11590578
Contact: 0736163477, office@vituspanzio.ro
Website: www.vituspanzio.ro

1. Purposes and Legal Bases of Data Processing

Vitus Guesthouse processes guests’ personal data only for the following purposes:

  • Managing reservations and communicating with guests.
  • Invoicing and financial record-keeping.
  • Complying with legal obligations, including tax requirements.

The legal bases for processing are:

  • Your consent (Article 6(1)(a) of the GDPR).
  • Performance of a contract (Article 6(1)(b) of the GDPR).
  • Compliance with a legal obligation (Article 6(1)(c) of the GDPR).

2. Categories of Personal Data Processed

Vitus Guesthouse processes the following categories of personal data:

  • Name.
  • Email address.
  • Telephone number.
  • Billing information.
  • Reservation details, including arrival and departure dates and the number of guests.

3. Data Retention Period

Personal data is retained for as long as necessary to fulfil the purposes for which it was collected:

  • Reservation-related data: 5 years after the guest’s departure.
  • Billing and accounting records: in accordance with Romanian tax legislation, generally for 10 years.

4. Data Sharing and Processing by Third Parties

Your personal data is not disclosed to third parties except:

  • Where disclosure is required by law, such as to tax authorities.
  • Where necessary for accounting and financial processing.

Vitus Guesthouse does not carry out automated decision-making or profiling.

5. Rights of Data Subjects

You have the following rights regarding your personal data:

  • The right to request access to your personal data.
  • The right to request correction or deletion of your personal data.
  • The right to request restriction of processing.
  • The right to data portability.
  • The right to object to processing where you consider it unjustified.

To exercise your rights, please contact us at:
Telephone: 0736163477
Email: office@vituspanzio.ro

6. Complaints and Legal Remedies

If you believe that the processing of your personal data violates your data protection rights, you may lodge a complaint with the Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP) or seek a remedy through the competent courts.

7. Cookies

The website www.vituspanzio.ro uses only essential cookies necessary for the proper functioning of the website. These cookies do not collect personal data for marketing or statistical analysis purposes.

8. Data Security

Vitus Guesthouse implements appropriate technical and organisational measures to protect personal data against unauthorised access, destruction, or unlawful disclosure.

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